Privacy Policy

Eden Heating & Air ("we", "us") respects your privacy. This policy explains what information we collect through our website and services and how we use it.

Information We Collect

When you contact us or request service, we may collect your name, phone number, email address, service address, and details about your request. We also collect standard analytics data (such as pages visited) to improve our site.

How We Use It

We use your information to respond to inquiries, schedule and perform service, process payments, and communicate about your account. We do not sell your personal information.

SMS / Text Message Terms

If you opt in to receive text messages from Eden Heating & Air, message frequency may vary and message/data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Consent to receive texts is never a condition of purchase.

Sharing

We share information only with service providers who help us operate (for example, scheduling or payment processors) and as required by law.

Your Choices

You may request access to or deletion of your information, and you can opt out of marketing messages at any time by contacting us at [email protected].

Your Privacy Choices

California residents (CCPA/CPRA). We do not sell or share your personal information for cross-context behavioral advertising, and we have not done so in the preceding 12 months. You still have the right to know what personal information we hold, to request its deletion or correction, and to opt out of any sale or sharing — and we will never discriminate against you for exercising these rights. To make a request or to opt out, email [email protected] or call (859) 314-0196 and reference "Do Not Sell or Share."

Canada residents (PIPEDA). You may withdraw consent for the collection, use, or disclosure of your personal information at any time, and request access to or correction of the information we hold, by contacting us at the email or phone number above. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act.

Contact

Questions about this policy? Call (859) 314-0196 or write to 2175 Christian Road, Unit #105, Lexington, KY 40509.